Stained Glass Workshop Policies

Please review our policies before booking. By registering for a class or workshop, you agree to the following terms.

 

Booking & Registration

  • Full payment is required to reserve your spot

  • Spaces are limited and filled on a first-come, first-served basis

  • Please double-check your availability before booking

Single-Day Workshops

We understand that plans can change—please notify us as soon as possible if you cannot attend.

  • Cancellations 7+ days before workshop: refund or studio credit

  • Cancellations within 7 days: studio credit only

  • Cancellations within 48 hours: non-refundable

  • One reschedule allowed per booking (with advance notice)

  • No refunds or credits after the workshop has taken place

If you arrive more than 20–30 minutes late, your spot may be forfeited.

Multi-Session Classes

  • Full payment is due before the start of the first class

  • Cancellations 2+ weeks before start: refund available

  • Cancellations 1–2 weeks before: partial refund or credit

  • Cancellations within 1 week: non-refundable

  • Missed classes cannot be made up

  • No refunds or credits for missed sessions

Rescheduling

  • One reschedule is permitted per booking

  • Requests must be made in advance

  • Rescheduling is subject to availability

Studio Cancellations

  • Classes may be canceled if minimum enrollment is not met

  • In this case, you will receive:

    • A full refund, or

    • The option to reschedule

Weather & Emergencies

  • If a class is canceled due to weather or unforeseen circumstances:

    • You will be notified in advance

    • You may choose a refund or reschedule

  • For multi-session classes, we will attempt to offer a makeup session when possible

Attendance & Punctuality

  • Please arrive on time

  • Late arrivals may not be able to participate

  • Workshops cannot be extended for late participants

Health & Safety

  • Do not attend if you are feeling unwell

  • Notify the instructor of any injuries during class

  • Follow all safety instructions at all times

  • This class is not recommended if you are pregnant or have specific health concerns

Finished Work

  • Your project will be completed during the workshop and is able to go home with you on the same day

Contact

For questions, cancellations, or rescheduling requests, please contact us via email at windowsthatopendoors@gmail.com